App Store Connect Integration

Connect App Store Connect to ReleaseTag to sync app reviews, track version releases, and view TestFlight builds on your dashboard.

Overview

The App Store Connect integration uses the App Store Connect API to pull data from your Apple developer account into ReleaseTag. This gives you a unified view of customer feedback alongside app version info and reviews.

What syncs

  • App Store reviews (synced daily at 6am UTC)
  • Production app version and build info
  • TestFlight build info

Prerequisites

  • A ReleaseTag account with admin or owner access to your organization
  • An Apple Developer account with access to App Store Connect
  • An App Store Connect API key (see below)

Creating an API Key

  1. Go to App Store Connect → Users and Access → Integrations → App Store Connect API
  2. Click the + button to generate a new key
  3. Give it a name (e.g. "ReleaseTag")
  4. Select the appropriate role (see permissions below)
  5. Click Generate
  6. Download the .p8 private key file (you can only download it once)
  7. Note the Key ID and your Issuer ID (shown at the top of the page)

API Key permissions

Grant only the permissions you need. Features will be limited based on the role you assign:

PermissionFeatures
Customer SupportApp Store reviews, reply to reviews
App ManagerApp info, versions, TestFlight builds
AdminCrash reports, diagnostics

Installation

Step 1: Add credentials at the organization level

  1. Go to Organization SettingsIntegrations
  2. Find the App Store Connect section
  3. Enter your Issuer ID, Key ID, and paste the contents of your .p8 private key file
  4. Click Connect to App Store Connect

Credentials are shared across all projects in your organization and encrypted before storage.

Step 2: Link apps to a project

  1. Go to Project SettingsIntegrations
  2. Find the App Store Connect Apps section
  3. Click Link App
  4. Select the app(s) you want to track from the list

Linked apps will appear on the project dashboard with their latest version info, and reviews will begin syncing automatically.

Viewing App Store data

Once connected, the project dashboard shows a card with:

  • Current production version and build number
  • Latest TestFlight build info
  • App Store reviews in the Reviews tab

Managing the integration

Unlinking an app

To stop tracking an app on a project:

  1. Go to Project SettingsIntegrations
  2. Find the app in the App Store Connect Apps section
  3. Click Unlink

Disconnecting App Store Connect

To fully disconnect the integration:

  1. Go to Organization SettingsIntegrations
  2. Click Disconnect on the App Store Connect section

This removes all tracked apps across all projects in the organization.

Privacy & Security

  • API credentials are encrypted using AES-256-GCM before storage
  • Data is cached for 5 minutes and refreshed on page load
  • Only metadata (app info, reviews, version numbers) is accessed
  • You can revoke the API key at any time from App Store Connect

Support

Having trouble? Contact us at support@releasetag.com