Google Play Integration

Overview

The Google Play integration uses a Google Cloud service account to access the Google Play Developer API. This lets ReleaseTag display app info, reviews, and diagnostics for your Android apps.

What syncs

• Google Play reviews (synced daily)
• App version information
• Crash reports and ANRs (requires Reporting API)

Prerequisites

• A ReleaseTag account with admin or owner access to your organization
• A Google Play Console account with admin access
• A Google Cloud project with the required APIs enabled

Creating a Service Account

Step 1: Create the service account in Google Cloud

1. Go to Google Cloud Console → Service Accounts
2. Select or create a project
3. Click Create Service Account, give it a name, and click Done

Step 2: Generate the JSON key

1. Click on your service account, go to the Keys tab
2. Click Add Key → Create new key → JSON
3. The JSON file will download automatically

Step 3: Enable the required Google APIs

• Google Play Android Developer API — for app info and reviews
• Google Play Developer Reporting API — for crash reports and ANRs

Step 4: Invite the service account to Play Console

1. Go to Google Play Console → Users and permissions
2. Click Invite new users
3. Enter the service account email address (found in the JSON key file)
4. Under Account permissions, grant:
   • View app information and download bulk reports (read-only) — for crash reports and diagnostics
   • Reply to reviews — to reply to user reviews
5. Click Invite user

Note: Permissions may take up to 24 hours to propagate.

Installation

Step 1: Add credentials at the organization level

1. Go to Organization Settings → Integrations
2. Find the Google Play Console section
3. Paste the contents of your service account JSON key file
4. Click Connect to Google Play Console

Credentials are shared across all projects in your organization and encrypted before storage.

Step 2: Link apps to a project

1. Go to Project Settings → Integrations
2. Find the Google Play Apps section
3. Click Link App
4. Select the app(s) you want to track from the list

Viewing Google Play data

Once connected, the project dashboard shows:

• App version information on the dashboard card
• Google Play reviews in the Reviews tab
• Crash reports and ANRs in the Diagnostics tab (if Reporting API is enabled)

Managing the integration

Unlinking an app

To stop tracking an app on a project:

1. Go to Project Settings → Integrations
2. Find the app in the Google Play Apps section
3. Click Unlink

Disconnecting Google Play

To fully disconnect the integration:

1. Go to Organization Settings → Integrations
2. Click Disconnect on the Google Play Console section

This removes all tracked apps across all projects in the organization.

Troubleshooting

No apps found

• Make sure the Google Play Android Developer API is enabled in your Google Cloud project
• Verify the service account has been invited to Play Console and the invitation has been accepted
• Permissions may take up to 24 hours to propagate after inviting the service account

Missing crash reports

• Make sure the Google Play Developer Reporting API is enabled
• The service account needs the "View app information and download bulk reports" permission

Privacy & Security

• Service account credentials are encrypted using AES-256-GCM before storage
• Only metadata (app info, reviews, crash summaries) is accessed
• You can revoke the service account key at any time from Google Cloud Console

Support

Having trouble? Contact us at support@releasetag.com