Sentry Integration
Connect Sentry to ReleaseTag to automatically import crash reports and errors into your Diagnostics dashboard alongside customer feedback and app reviews.
Overview
The Sentry integration syncs issues from your Sentry projects to ReleaseTag in real-time. When a new issue is detected, resolved, or ignored in Sentry, ReleaseTag automatically updates to reflect the change.
What syncs
| Sentry Event | ReleaseTag Action |
|---|---|
| New issue created | Creates diagnostic entry |
| Issue resolved | Marks diagnostic as resolved |
| Issue ignored | Marks diagnostic as ignored |
| Issue unresolved | Reopens diagnostic |
Data captured
- Error message and type
- Error location (file/function)
- App version and build number
- Platform
- Occurrence count
- First and last seen timestamps
Prerequisites
- A ReleaseTag account with admin or owner access to your organization
- A Sentry account with admin access to your Sentry organization
Installation
Step 1: Install from Sentry
- Go to ReleaseTag → Organization Settings → Integrations
- Click Install from Sentry
- Log in to Sentry if prompted
- Select the Sentry organization to connect
- Click Install to authorize ReleaseTag
You'll be redirected back to ReleaseTag with a confirmation that Sentry is connected.
Step 2: Link Sentry projects
After connecting your Sentry organization, link individual Sentry projects to your ReleaseTag projects:
- Go to Project Settings for the ReleaseTag project you want to connect
- Scroll to the Sentry Projects section
- Click Link Sentry Project
- Select the Sentry project(s) to track
- Issues will begin syncing automatically
Viewing Sentry issues
Sentry issues appear in the Diagnostics tab of your project dashboard. Each diagnostic shows:
- Error summary
- Version information
- Occurrence count
- Current status (open, resolved, ignored)
- Link to view details in Sentry
Managing the integration
Unlinking a project
To stop syncing issues from a specific Sentry project:
- Go to Project Settings
- Find the Sentry project in the Sentry Projects section
- Click Unlink
Existing diagnostics are preserved but no new issues will sync.
Disconnecting Sentry
To fully disconnect the Sentry integration:
- Go to Sentry → Settings → Integrations
- Find ReleaseTag and click Uninstall
This removes all project links and stops all syncing. Existing diagnostics in ReleaseTag are preserved.
Troubleshooting
Issues not appearing
- Verify the Sentry project is linked in ReleaseTag project settings
- Check that the issue was created after linking the project (historical issues don't sync)
- Ensure the Sentry integration is still installed (check Sentry → Settings → Integrations)
Wrong organization connected
If you connected the wrong Sentry organization:
- Uninstall ReleaseTag from Sentry (Settings → Integrations → ReleaseTag → Uninstall)
- In ReleaseTag, go to Organization Settings → Integrations
- Click Install from Sentry and select the correct organization
Privacy & Security
- ReleaseTag only accesses issue metadata, not raw event data or source code
- Authentication uses OAuth 2.0 with automatic token refresh
- Webhook payloads are verified using HMAC signatures
- You can revoke access at any time from Sentry
Support
Having trouble? Contact us at support@releasetag.com